In case of loss or theft of documents:
Report the loss to the nearest police station. They will issue a police report and a certificate.
Then contact your Embassy to apply for a:
1. travel certificate for your return journey to Bosnia and Herzegovina
In the case of arrest or imprisonment:
If you are arrested, you should ask the local Authorities to contact the Embassy of Bosnia and
Herzegovina. When the Embassy is notified of the arrest or imprisonment, we can inform the
local Authorities that you are under consular protection of Bosnia and Herzegovina and ask
information about the reason of your arrest or imprisonment. The Embassy can arrange for
you to be visited by a representative of the Embassy. We can verify with the local Authority
the circumstances of your arrest and the fulfillment of the local laws during the arrest. A
representative of the Embassy can provide a list of local lawyers upon your request. (You
would be responsible for the fees).
In the case of illness:
If you become ill while abroad, you can contact the Embassy for a list of local clinics and
hospitals. (You cover the cost of hospital and other expenses).
In the case of serious accident:
The Embassy will inform your family of your condition through competent Authorities.
At the request of the family the Embassy will consider with them a continuation of your
In the case of death:
In the case of death, the Embassy will notify the family. At the request of the family the
Embassy will provide them with the information about the return of the remains back to
Bosnia and Herzegovina. Costs for preparing and the return of the remains are borne by the
In case of other problems:
The Embassy can give advice and provide a list of useful contact (lawyers, attorneys, ect.)
When the Embassy cannot assist you:
Cannot repatriate you at the expense of the State.
Cannot pay your penalties, hotel, medical or any other bills.
Cannot intervene in a judicial process to obtain your release if you committed a crime in the
The Embassy does not substitute travel agencies, banks or insurance companies.
Cannot provide consular protection if you have citizenship of the host country.